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Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 4.1
edited by etorken
on 2024/02/06 11:47
Change comment: There is no comment for this version
To version 22.1
edited by Erik Bakker
on 2025/02/25 14:53
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.etorken
1 +XWiki.ebakker
Default language
... ... @@ -1,1 +1,1 @@
1 -en
1 +de
Content
... ... @@ -1,10 +1,4 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 -
3 -
4 -* **Total time:** between 20 and 30 minutes
5 -* **Last updated:** March 2022
6 -
7 -
8 8  (% style="border-color:#10137e" %)
9 9  ----
10 10  {{html}}
... ... @@ -12,16 +12,24 @@
12 12   <div class="ez-academy_body">
13 13   <main class="master">
14 14   <ul class="strip-container">
15 - <li class="strip">
16 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
9 + <li class="strip">
10 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="_blank">
17 17   <label for="" class="strip__label">
18 18   <span>1</span>
19 - Timeout occurred on web service call
13 + Incorrect Flow Configuration
20 20   </label>
21 21   <div class="strip__attribute">
22 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 - <div class="strip__attribute-label">3 minutes</div>
16 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
17 + <div class="strip__attribute-label">Support Engineer</div>
24 24   </div>
19 + </a>
20 + </li>
21 + <li class="strip">
22 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="_blank">
23 + <label for="" class="strip__label">
24 + <span>1</span>
25 + Incorrect Property Configuration
26 + </label>
25 25   <div class="strip__attribute">
26 26   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
27 27   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -28,33 +28,49 @@
28 28   </div>
29 29   </a>
30 30   </li>
31 - <li class="strip">
32 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
33 + <li class="strip">
34 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="_blank">
33 33   <label for="" class="strip__label">
34 34   <span>1</span>
35 - Template match issue for missing code mappings
37 + Invalid Tranformation Configuration
36 36   </label>
37 37   <div class="strip__attribute">
38 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 - <div class="strip__attribute-label">3 minutes</div>
40 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
41 + <div class="strip__attribute-label">Support Engineer</div>
40 40   </div>
43 + </a>
44 + </li>
45 + <li class="strip">
46 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="_blank">
47 + <label for="" class="strip__label">
48 + <span>1</span>
49 + Incorrect Groovy Configuration
50 + </label>
41 41   <div class="strip__attribute">
42 42   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
43 43   <div class="strip__attribute-label">Support Engineer</div>
44 44   </div>
45 45   </a>
56 + </li>
57 + <li class="strip">
58 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="_blank">
59 + <label for="" class="strip__label">
60 + <span>1</span>
61 + Timeout occurred on web service call
62 + </label>
63 + <div class="strip__attribute">
64 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
65 + <div class="strip__attribute-label">Support Engineer</div>
66 + </div>
67 + </a>
46 46   </li>
47 47   <li class="strip">
48 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
70 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="_blank">
49 49   <label for="" class="strip__label">
50 50   <span>1</span>
51 - Transforming to output via multiple input attributes (data types)
73 + Template match issue for missing code mappings
52 52   </label>
53 53   <div class="strip__attribute">
54 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 - <div class="strip__attribute-label">3 minutes</div>
56 - </div>
57 - <div class="strip__attribute">
58 58   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
59 59   <div class="strip__attribute-label">Support Engineer</div>
60 60   </div>
... ... @@ -61,15 +61,23 @@
61 61   </a>
62 62   </li>
63 63   <li class="strip">
64 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
82 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="_blank">
65 65   <label for="" class="strip__label">
66 66   <span>1</span>
67 67   Transforming to output via multiple input attributes (data types)
68 68   </label>
69 69   <div class="strip__attribute">
70 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71 - <div class="strip__attribute-label">3 minutes</div>
88 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
89 + <div class="strip__attribute-label">Support Engineer</div>
72 72   </div>
91 + </a>
92 + </li>
93 + <li class="strip">
94 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="_blank">
95 + <label for="" class="strip__label">
96 + <span>1</span>
97 + Export Mapping - Attachments (Mendix)
98 + </label>
73 73   <div class="strip__attribute">
74 74   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
75 75   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -77,15 +77,23 @@
77 77   </a>
78 78   </li>
79 79   <li class="strip">
80 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link">
106 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="_blank">
81 81   <label for="" class="strip__label">
82 82   <span>1</span>
83 - Export Mapping - Attachments (Mendix)
109 + PPK Security - SFTP
84 84   </label>
85 85   <div class="strip__attribute">
86 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87 - <div class="strip__attribute-label">4 minutes</div>
112 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
113 + <div class="strip__attribute-label">Support Engineer</div>
88 88   </div>
115 + </a>
116 + </li>
117 + <li class="strip">
118 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="_blank">
119 + <label for="" class="strip__label">
120 + <span>1</span>
121 + Incorrect Queue Configuration
122 + </label>
89 89   <div class="strip__attribute">
90 90   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
91 91   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -92,16 +92,72 @@
92 92   </div>
93 93   </a>
94 94   </li>
129 + <li class="strip">
130 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="_blank">
131 + <label for="" class="strip__label">
132 + <span>1</span>
133 + Create Resources Problem
134 + </label>
135 + <div class="strip__attribute">
136 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
137 + <div class="strip__attribute-label">Support Engineer</div>
138 + </div>
139 + </a>
140 + </li>
141 + <li class="strip">
142 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-data-limits" class="strip__link" target="_blank">
143 + <label for="" class="strip__label">
144 + <span>1</span>
145 + Data limits
146 + </label>
147 + <div class="strip__attribute">
148 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
149 + <div class="strip__attribute-label">Support Engineer</div>
150 + </div>
151 + </a>
152 + </li>
153 + <li class="strip">
154 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-time-out-error" class="strip__link" target="_blank">
155 + <label for="" class="strip__label">
156 + <span>1</span>
157 + Time-out error
158 + </label>
159 + <div class="strip__attribute">
160 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
161 + <div class="strip__attribute-label">Support Engineer</div>
162 + </div>
163 + </a>
164 + </li>
165 + <li class="strip">
166 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="_blank">
167 + <label for="" class="strip__label">
168 + <span>1</span>
169 + FTP Configuration
170 + </label>
171 + <div class="strip__attribute">
172 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
173 + <div class="strip__attribute-label">Support Engineer</div>
174 + </div>
175 + </a>
176 + </li>
95 95   <li class="strip">
96 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link">
178 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="_blank">
97 97   <label for="" class="strip__label">
98 98   <span>1</span>
99 - PPK Security - SFTP
181 + Force HTTP Header Configuration
100 100   </label>
101 101   <div class="strip__attribute">
102 - <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
103 - <div class="strip__attribute-label">3 minutes</div>
184 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
185 + <div class="strip__attribute-label">Support Engineer</div>
104 104   </div>
187 + </a>
188 + </li>
189 + <li class="strip">
190 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-code-mapping-not-functioning" class="strip__link" target="_blank">
191 + <label for="" class="strip__label">
192 + <span>1</span>
193 + Code Mapping not functioning
194 + </label>
105 105   <div class="strip__attribute">
106 106   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
107 107   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -108,7 +108,19 @@
108 108   </div>
109 109   </a>
110 110   </li>
111 - </ul>
201 + <li class="strip">
202 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-api-operation-not-functioning" class="strip__link" target="_blank">
203 + <label for="" class="strip__label">
204 + <span>1</span>
205 + API Operation - Not Functioning (Dispatcher has no subscribers)
206 + </label>
207 + <div class="strip__attribute">
208 + <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
209 + <div class="strip__attribute-label">Support Engineer</div>
210 + </div>
211 + </a>
212 + </li>
213 + </ul>
112 112   </main>
113 113   </div>
114 114  </div>