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Changes for page Configuration Issues

Last modified by Erik Bakker on 2025/02/25 14:53
From version 22.1
edited by Erik Bakker
on 2025/02/25 14:53
Change comment: There is no comment for this version
To version 5.1
edited by etorken
on 2024/02/06 11:48
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.ebakker
1 +XWiki.etorken
Default language
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1 -de
1 +en
Content
... ... @@ -1,4 +1,10 @@
1 1  In this section, we will focus on various root cause analyses performed in the past to give you more tools to solve similar problems in the future independently.
2 +
3 +
4 +* **Total time:** between 20 and 30 minutes
5 +* **Last updated:** March 2022
6 +
7 +
2 2  (% style="border-color:#10137e" %)
3 3  ----
4 4  {{html}}
... ... @@ -6,24 +6,16 @@
6 6   <div class="ez-academy_body">
7 7   <main class="master">
8 8   <ul class="strip-container">
9 - <li class="strip">
10 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-flow-configuration" class="strip__link" target="_blank">
15 + <li class="strip">
16 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link">
11 11   <label for="" class="strip__label">
12 12   <span>1</span>
13 - Incorrect Flow Configuration
19 + Timeout occurred on web service call
14 14   </label>
15 15   <div class="strip__attribute">
16 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
17 - <div class="strip__attribute-label">Support Engineer</div>
22 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
23 + <div class="strip__attribute-label">3 minutes</div>
18 18   </div>
19 - </a>
20 - </li>
21 - <li class="strip">
22 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-property-configuration" class="strip__link" target="_blank">
23 - <label for="" class="strip__label">
24 - <span>1</span>
25 - Incorrect Property Configuration
26 - </label>
27 27   <div class="strip__attribute">
28 28   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
29 29   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -30,60 +30,32 @@
30 30   </div>
31 31   </a>
32 32   </li>
33 - <li class="strip">
34 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-invalid-transformation-configuration" class="strip__link" target="_blank">
31 + <li class="strip">
32 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-error-template-match-code-mappings" class="strip__link">
35 35   <label for="" class="strip__label">
36 36   <span>1</span>
37 - Invalid Tranformation Configuration
35 + Template match issue for missing code mappings
38 38   </label>
39 39   <div class="strip__attribute">
40 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
41 - <div class="strip__attribute-label">Support Engineer</div>
38 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
39 + <div class="strip__attribute-label">3 minutes</div>
42 42   </div>
43 - </a>
44 - </li>
45 - <li class="strip">
46 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-groovy-configuration" class="strip__link" target="_blank">
47 - <label for="" class="strip__label">
48 - <span>1</span>
49 - Incorrect Groovy Configuration
50 - </label>
51 51   <div class="strip__attribute">
52 52   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
53 53   <div class="strip__attribute-label">Support Engineer</div>
54 54   </div>
55 55   </a>
56 - </li>
57 - <li class="strip">
58 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-timeout-occurred-on-webservice-call" class="strip__link" target="_blank">
59 - <label for="" class="strip__label">
60 - <span>1</span>
61 - Timeout occurred on web service call
62 - </label>
63 - <div class="strip__attribute">
64 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
65 - <div class="strip__attribute-label">Support Engineer</div>
66 - </div>
67 - </a>
68 68   </li>
69 69   <li class="strip">
70 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-error-template-match-code-mappings" class="strip__link" target="_blank">
48 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link">
71 71   <label for="" class="strip__label">
72 72   <span>1</span>
73 - Template match issue for missing code mappings
51 + Transforming to output via multiple input attributes (data types)
74 74   </label>
75 75   <div class="strip__attribute">
76 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
77 - <div class="strip__attribute-label">Support Engineer</div>
54 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
55 + <div class="strip__attribute-label">3 minutes</div>
78 78   </div>
79 - </a>
80 - </li>
81 - <li class="strip">
82 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-multiple-input-datatype-issue" class="strip__link" target="_blank">
83 - <label for="" class="strip__label">
84 - <span>1</span>
85 - Transforming to output via multiple input attributes (data types)
86 - </label>
87 87   <div class="strip__attribute">
88 88   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
89 89   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -91,23 +91,15 @@
91 91   </a>
92 92   </li>
93 93   <li class="strip">
94 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link" target="_blank">
64 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-export-mapping-attachments-mendix" class="strip__link">
95 95   <label for="" class="strip__label">
96 96   <span>1</span>
97 97   Export Mapping - Attachments (Mendix)
98 98   </label>
99 99   <div class="strip__attribute">
100 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
101 - <div class="strip__attribute-label">Support Engineer</div>
70 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
71 + <div class="strip__attribute-label">4 minutes</div>
102 102   </div>
103 - </a>
104 - </li>
105 - <li class="strip">
106 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-ppk-security-sftp" class="strip__link" target="_blank">
107 - <label for="" class="strip__label">
108 - <span>1</span>
109 - PPK Security - SFTP
110 - </label>
111 111   <div class="strip__attribute">
112 112   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
113 113   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -114,84 +114,16 @@
114 114   </div>
115 115   </a>
116 116   </li>
117 - <li class="strip">
118 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-incorrect-queue-configuration" class="strip__link" target="_blank">
119 - <label for="" class="strip__label">
120 - <span>1</span>
121 - Incorrect Queue Configuration
122 - </label>
123 - <div class="strip__attribute">
124 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
125 - <div class="strip__attribute-label">Support Engineer</div>
126 - </div>
127 - </a>
128 - </li>
129 - <li class="strip">
130 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-create-resources-problem" class="strip__link" target="_blank">
131 - <label for="" class="strip__label">
132 - <span>1</span>
133 - Create Resources Problem
134 - </label>
135 - <div class="strip__attribute">
136 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
137 - <div class="strip__attribute-label">Support Engineer</div>
138 - </div>
139 - </a>
140 - </li>
141 - <li class="strip">
142 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-data-limits" class="strip__link" target="_blank">
143 - <label for="" class="strip__label">
144 - <span>1</span>
145 - Data limits
146 - </label>
147 - <div class="strip__attribute">
148 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
149 - <div class="strip__attribute-label">Support Engineer</div>
150 - </div>
151 - </a>
152 - </li>
153 - <li class="strip">
154 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-time-out-error" class="strip__link" target="_blank">
155 - <label for="" class="strip__label">
156 - <span>1</span>
157 - Time-out error
158 - </label>
159 - <div class="strip__attribute">
160 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
161 - <div class="strip__attribute-label">Support Engineer</div>
162 - </div>
163 - </a>
164 - </li>
165 - <li class="strip">
166 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-ftp-configuration" class="strip__link" target="_blank">
167 - <label for="" class="strip__label">
168 - <span>1</span>
169 - FTP Configuration
170 - </label>
171 - <div class="strip__attribute">
172 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
173 - <div class="strip__attribute-label">Support Engineer</div>
174 - </div>
175 - </a>
176 - </li>
177 177   <li class="strip">
178 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-force-http-header-configuration" class="strip__link" target="_blank">
80 + <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-ppk-security-sftp" class="strip__link">
179 179   <label for="" class="strip__label">
180 180   <span>1</span>
181 - Force HTTP Header Configuration
83 + PPK Security - SFTP
182 182   </label>
183 183   <div class="strip__attribute">
184 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
185 - <div class="strip__attribute-label">Support Engineer</div>
86 + <img class="strip__attribute-icon strip__attribute-icon--duration" src="/bin/download/Main/Images/General/WebHome/icon-duration32.svg"/>
87 + <div class="strip__attribute-label">3 minutes</div>
186 186   </div>
187 - </a>
188 - </li>
189 - <li class="strip">
190 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-code-mapping-not-functioning" class="strip__link" target="_blank">
191 - <label for="" class="strip__label">
192 - <span>1</span>
193 - Code Mapping not functioning
194 - </label>
195 195   <div class="strip__attribute">
196 196   <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
197 197   <div class="strip__attribute-label">Support Engineer</div>
... ... @@ -198,19 +198,7 @@
198 198   </div>
199 199   </a>
200 200   </li>
201 - <li class="strip">
202 - <a href="/bin/view/Main/eMagiz%20Support/RCA%20Knowledge%20Base/rca-knowledgebase-configuration-issues/rca-knowledgebase-api-operation-not-functioning" class="strip__link" target="_blank">
203 - <label for="" class="strip__label">
204 - <span>1</span>
205 - API Operation - Not Functioning (Dispatcher has no subscribers)
206 - </label>
207 - <div class="strip__attribute">
208 - <img class="strip__attribute-icon strip__attribute-icon--roles" src="/bin/download/Main/Images/General/WebHome/icon-roles32.svg"/>
209 - <div class="strip__attribute-label">Support Engineer</div>
210 - </div>
211 - </a>
212 - </li>
213 - </ul>
95 + </ul>
214 214   </main>
215 215   </div>
216 216  </div>