Changes for page Topic Alerting

Last modified by Erik Bakker on 2025/11/19 20:30

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edited by Erik Bakker
on 2025/11/19 20:30

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To version 31.1

edited by Erik Bakker
on 2023/02/06 08:55

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--Topic Alerting
++Dynamic Alerting

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  {{container}}{{container layoutStyle="columns"}}(((
--In this microlearning, we’ll explore how to view and customize topic alerts within your eMagiz environment. Customizing these alerts allows you to tailor the trigger conditions and thresholds to better fit your specific needs, enhancing how you monitor and respond to topic activity. We’ll cover the two types of topic triggers available and guide you through configuring them to suit your requirements. This will help you ensure your alerts are as effective and relevant as possible. Should you want to learn more about the standard alerting that eMagiz offers, please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
++In this microlearning, we will focus on how you can configure your own dynamic alerting by setting up triggers on events and notifiying people on it. Should you want to learn more on the standard alerting that eMagiz offers please check out this [[microlearning>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]].
  Should you have any questions, please contact [[academy@emagiz.com>>mailto:academy@emagiz.com]].
--{{info}}Note that this documentation explains the latest design of eMagiz Topic Alerting that is introduced in [[Release 253>>Main.Release Information.Release Blogs.253 - Rince Repeat.WebHome||target="blank"]] and the Topic Alerting explained in this page is only applicable for eMagiz models that are running on DSH.{{/info}}
--
  == 1. Prerequisites ==
  * Basic knowledge of the eMagiz platform
--* Basic knowledge of alerting in the eMagiz platform
  == 2. Key concepts ==
--This microlearning focuses on customizing the topic alerts that are existing in each of the environment of your model (i.e., Testing-Acceptance-Production). By customizing we mean further configuring the trigger conditions and thresholds of your topics, so they better suit your needs and requirements.
++This microlearning centers configuring dynamic alerting based on triggers you can define as a user.
++With defining, we mean: Specifying based on what trigger an alert needs to be raised
--* eMagiz applies the same set of triggers to all topic.
--* There are two topic trigger options that eMagiz currently provides:
--** Minimum throughput check
--** Messages behind check
--* Recipients are defined on the topic level.
++* There are five trigger options
++** Error message
++** Log message
++** Queue consumers
++** Messages in queue
++** Queue throughput
++* On trigger level the recipients are defined
++* On trigger level the congestion control is defined
--== 3. Topic Alerting ==
++== 3. Dynamic Alerting ==
--As all our alerting now works is that we have divided them up in various segments that are accessible via Manage.
++To enhance the observability of your integration landscape while running in the 3rd generation runtime architecture, we have added a new feature to our Manage phase called "Dynamic Alerts." You can access this functionality via the "Alerting" menu in Manage. Then, with the help of the "Trigger" overview, you can view all triggers on your environment. On the top of the list you will see all [["static" alerts>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]] as defined by eMagiz. Below that you will see all "dynamic" alerts that you and your fellow teammembers (with sufficient rights) can view, edit and delete.
--[[image:Main.Images.Microlearning.WebHome@crashcourse-platform-manage-alerting-in-emagiz-topic-alerts-overview.png]]
++We offer alerting on five types.
--Here, when you navigate to Manage->Alerting->Triggers, you will find all the topics that are generated by eMagiz currently existing within your model, along with the trigger conditions and thresholds that are applied to each of these topics. In the following sections, we will discuss how you can tune these topics triggers to your needs.
++* Error message
++* Log message
++* Queue consumers
++* Messages in queue
++* Queue throughput
--{{info}}Contrary to the queue alerting we do not offer any default configuration as eMagiz given the widespread implementation of event streaming in the community which prevents us from defining relevant default triggers that would apply in almost all cases. As a result, the default configuration on topic level is that the alert is **disabled** and **no** thresholds are defined{{/info}}
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-trigger-options.png]]
--=== 3.1 Customize Default Values ===
++At first we will discuss the configuration of each trigger type. Subsequently we will discuss how to define which recipients will be notified and how to alter the default congestion control settings (as this is the same for each trigger type).
--Changes to the default values will only apply to topic triggers that are set to use the default values, and not to those you have already customized. To modify the default values configured by eMagiz, you can click the "Configure defaults" button at the top of the topic trigger list.
++=== 3.1 Error message ===
--{{info}}Note that if your account does not have edit rights in Manage for a specific environment, you will see a "View defaults" button instead.{{/info}}
++On top of the "static" alert that is autogenerated by eMagiz on Error messages you can add additional "dynamic" alerts that only trigger when an error message is raised for which a specific header contains a specific value. This is most likely relevant when certain error message with certain characteristics (i.e. a certain header value) need to be sent to a different set of recipients.
--[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-topic-alerting--customize-default-triggers.png]]
++To define the trigger simply fill in the name of the header and the expected value. On top of that you can fill in a description that will be added to the alert that is received via eMail. Once this is filled in the configuration could look as follows.
--Here, you will get a pop-up page where you can configure the default values of your topic triggers. The details of each of the triggers will be discussed in the next section. But, what is important to note here is that, here, you have the "Reset to eMagiz defaults" button to reset the default values to the values provided by eMagiz as defaults (i.e. disabling them). Next to that, at the bottom of the pop-up, you will find the "Update defaults" button, which will apply the default values that you have configured to all topic triggers that are set to use the default values. By clicking this button, the new default values will be put into effect immediately.
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-error-message-configuration.png]]
--Additionally, on this page, you can also find the "Notifications" tab that allows you to configure which recipients that you want to receive the notifications from the alerting. If you want to learn more about this notifications and how to configure it, please refer to this [[microlearning>>Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].
++=== 3.2 Log message ===
--=== 3.2 Customize Topic Alerting ===
++On top of the "static" alert that is autogenerated by eMagiz on Log messages you can add additional "dynamic" alerts that only trigger when a log message contains a specific phrase. This is most likely when you log something on which you want to alert when it happens.
--Next to customizing the default values for all topic triggers, you can also modify the trigger configurations for individual topics. To customize these topic triggers to better suit your needs, you can click the edit buttons (green paper and pencil buttons) located at the end of each topic trigger. By doing so, you will get a pop-up page that allows you to further customize the conditions and thresholds of your topic triggers, which will be discussed in the following.
++To define the trigger simply fill in the phrase on which you want to check. On top of that you can fill in a description that will be added to the alert that is received via eMail. Once this is filled in the configuration could look as follows.
--==== 3.2.1 Minimum throughput check ====
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-log-message-configuration.png]]
--[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-topic-alerting--minimum-throughput-check.png]]
++=== 3.3 Queue consumers ===
--{{info}}This alert checks whether a topic receives at least the specified number of messages within a 10-minute window. If the count remains below the threshold for the entire window, a Problem alert is triggered. Please provide the threshold that suites the integration. You can customize this threshold as needed. Additionally, you can specify the instructions to be included in email notifications sent to recipients and in the alert message displayed in the Manage->Alerting->Alerts.{{/info}}
++On top of the "static" alert that is autogenerated by eMagiz on Queue consumers you can add additional "dynamic" alerts that only trigger when the number of consumers on a (specific) set of queues is below a certain threshold.
--==== 3.2.2 Messages behind check ====
++To define the trigger first define the threshold on which you want to check (i.e. 2). Subsequently define whether on which queues (or all queues) you want eMagiz to check for this condition. If you want to check on all queues no further action is needed.
--[[image:Main.Images.Microlearning.WebHome@novice-alerting-customize-topic-alerting--messages-behind-check.png]]
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-all-queues.png]]
--{{info}}This alert monitors consumer lag and triggers a Problem alert if any consumer group exceeds the defined threshold for 10 consecutive minutes. Please provide the threshold that suites the integration. For more information check out the helptext on the component{{/info}}
++If you want to check on a specific (set of) queue(s) you can uncheck the checkbox. As a result an "Add" and a "Remove" button are displayed by eMagiz through which you can add and remove queues to the trigger.
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-specific-queues.png]]
--{{info}}Upon saving, these custom values will apply immediately, putting the new check into effect. Additionally, you will notice that the "Settings" status of the topic trigger you just customized has changed from "Default" to "Custom". Similarly, on this page, you can also find the "Notifications" tab that allows you to configure which recipients that you want to receive the notifications from the alerting of a specific topic. If you want to learn more about this notifications and how to configure it, please refer to this [[microlearning>>Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]].{{/info}}
++When you press the "Add" button a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up you can select one (or more) queues and press the "Select" button to add them to the trigger.
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
++
++{{info}}Note, that when you want to select multiple queues at once you cannot press "Enter" to Save your selection. In this case you really need to press the "Select" button to save your selection.{{/info}}
++
++Once you have selected the queue(s) and pressed "Select" eMagiz will close the pop-up and add the queues to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection-result.png]]
++
++=== 3.4 Messages in queue ===
++
++On top of the "static" alert that is autogenerated by eMagiz on Messages in queue you can add additional "dynamic" alerts that only trigger when a queue holds more than X number of messages. Logically, the X can be determined by the user. Subsequently define whether on which queues (or all queues) you want eMagiz to check for this condition. If you want to check on all queues no further action is needed.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-all-queues.png]]
++
++If you want to check on a specific (set of) queue(s) you can uncheck the checkbox. As a result an "Add" and a "Remove" button are displayed by eMagiz through which you can add and remove queues to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-specific-queues.png]]
++
++When you press the "Add" button a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up you can select one (or more) queues and press the "Select" button to add them to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
++
++{{info}}Note, that when you want to select multiple queues at once you cannot press "Enter" to Save your selection. In this case you really need to press the "Select" button to save your selection.{{/info}}
++
++Once you have selected the queue(s) and pressed "Select" eMagiz will close the pop-up and add the queues to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-messages-in-queue-queue-selection-result.png]]
++
++=== 3.5 Queue througput ===
++
++On top of the "static" alert that is autogenerated by eMagiz on Error messages you can add additional "dynamic" alerts that only trigger when the througput on one or more queues is more or less than X messages per Y minutes. Subsequently define whether on which queues (or all queues) you want eMagiz to check for this condition. If you want to check on all queues no further action is needed.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-all-queues.png]]
++
++If you want to check on a specific (set of) queue(s) you can uncheck the checkbox. As a result an "Add" and a "Remove" button are displayed by eMagiz through which you can add and remove queues to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-specific-queues.png]]
++
++When you press the "Add" button a new pop-up will appear through which you can select the queues for which you want the trigger to be activated. In this pop-up you can select one (or more) queues and press the "Select" button to add them to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-consumers-queue-selection.png]]
++
++{{info}}Note, that when you want to select multiple queues at once you cannot press "Enter" to Save your selection. In this case you really need to press the "Select" button to save your selection.{{/info}}
++
++Once you have selected the queue(s) and pressed "Select" eMagiz will close the pop-up and add the queues to the trigger.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-queue-selection-result.png]]
++
++For this trigger an additional criteria can be configured that allows you to define when eMagiz needs to validate this configuration (i.e. Occurence). With the help of this configuration option you can specify when the trigger needs to be evaluated. An example could be only on Monday between 04:00 AM and 05:00 AM.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-queue-throughput-occurence-config.png]]
++
++=== 3.6 Recipient(s) configuration ===
++
++When you switch from the "Trigger" to the "Output" tab you can select your recipients. In this overview you can select both eMagiz users as well as external recipients.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-recipient-config.png]]
++
++{{info}}Note that when you define multiple external recipients you need to seperate each emailadress with a comma to make it work.{{/info}}
++
++=== 3.7 Congestion control configuration ===
++
++In the same "Output" tab you can also define the congestion control configuration. The default configuration is that congestion control is activated and will be activated once more than ten alerts are triggered in the last ten minutes. Should you want to reduce this number you can do so here.
++
++[[image:Main.Images.Microlearning.WebHome@novice-alerting-dynamic-alerting--dynamic-alert-congestion-control-config.png]]
++
++{{warning}}Note, that we advise to only reduce the number under the congestion control if the default of ten is too high. We do **not** advise to deactivate the congestion control as this can cause an explosion in the number of received notifications.{{/warning}}
++
  == 4. Key takeaways ==
--* As a user with the edit rights in Manage of a particular environment, you can modify the default values for all of your topic triggers or customize the trigger configurations of individual topics.
--* eMagiz provides four topic trigger options: Minimum throughput check (monitoring the number of messages processed by the topic), Messages behind check (monitoring the consumer lag).
--* Once you save your trigger configurations, they will take effect immediately.
++* There are five trigger options
++** Error message
++** Log message
++** Queue consumers
++** Messages in queue
++** Queue throughput
++* On trigger level the recipients are defined
++* On trigger level the congestion control is defined
++* Default configuration of the congestion control is sufficient in most cases
++* When entering multiple external recipients ensure each email address is seperated with a comma
  == 5. Suggested Additional Readings ==
--If you are interested in this topic and want more information, please read the help text provided by eMagiz and read the following microlearning.
--* [[Crash Courses (Menu)>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.WebHome||target="blank"]]
--** [[Crash Course Platform (Navigation)>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.WebHome||target="blank"]]
--*** [[Standard Alerting eMagiz (Explanation)>>doc:Main.eMagiz Academy.Microlearnings.Crash Course.Crash Course Platform.crashcourse-platform-manage-alerting-gen3||target="blank"]]
--* [[Intermediate (Menu)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.WebHome||target="blank"]]
--** [[Alerting (Navigation)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.WebHome||target="blank"]]
--*** [[Setting up notifications (Explanation)>>doc:Main.eMagiz Academy.Microlearnings.Intermediate Level.Alerting.intermediate-alerting-setting-up-notifications-gen3||target="blank"]]
--* [[Topic Alerting (Search Result)>>url:https://docs.emagiz.com/bin/view/Main/Search?sort=score&sortOrder=desc&highlight=true&facet=true&r=1&f_space_facet=0%2FMain.&f_type=DOCUMENT&f_locale=en&f_locale=&f_locale=en&text=%22topic+alerting%22||target="blank"]]
++If you are interested in this topic and want more information on it please read the help text provided by eMagiz.
++
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